• Academic Title:  PhD
• Grade:  Associate Professor
• Field of Expertise:  Management of Information Systems, Knowledge Management Systems, Electronic Business Management  
• Teaching Department:  Technology and Innovation Management
• Mission/Function:  Department Chair of Technology and Innovation Management
• E-mail:  h.benbya @ supco-montpellier.fr
• Tel.: +33 4 67 10 28 19

Diploma

• 2006:  PhD in E-Business (University of Lecce, Italy & UCLA Anderson Business School, USA)  
• 2002:  Master in E-Business (University of Lecce, Italy)  
• 2001:  Master in Management Science (IAE Aix-en-Provence, France) 

Bio

Dr. Hind Benbya, Associate Professor of Information Technology Management, joined GSCM in August 2006. Prior to this she held visiting positions at the UCLA Anderson Business School and in Grenoble School of Management. Dr. Benbya's research and consulting specializes in supporting the effectiveness of information systems and its evolution over time (Implementation, alignment, complementary mechanisms and evolution) in particular for Knowledge management systems. On this line of research she published several articles in international journals such as Journal of Information Technology, Communications of the AIS, and a forthcoming paper in Sloan Management Review. She is in the editorial board of the International Journal of Knowledge Management and Advances in Knowledge Management Book Series.  

Publications

Peer Reviewed Journal Articles (PRJ)

• Benbya H. & Van  Alstyne  M. Forthoming. Internal Knowledge Markets: Design From the Outside. Sloan Management Review.

• Benbya H.  2010. Valuing knowledge-based-initiatives: what we know and what we don't know. International Journal of Knowledge Management.

• Benbya H. & Belbaly N. 2010. Understanding developers' motives in open source projects: a multi-theoretical framework. Communications of the Association of Information Systems.

• Benbya H. & Meissonnier R. 2007. La contribution des systèmes de gestion des connaissances au développement de nouveaux produits. Systèmes d'Information et Management, 12(1): 75-95.

• Benbya H. & McKelvey B. 2006. Using coevolutionary and complexity theories to improve IS alignment: a multi-level approach. Journal of Information Technology, 21(4): 284-298.

• Benbya H. 2006. Mechanisms for knowledge management systems effectiveness: evidence from the Silicon Valley. In K. Mark Weaver (Ed.), Best Paper Proceedings of the Sixty fifth Annual Meeting of the Academy of Management (CD), ISSN, 1543-8643.

• Meissonier R., Houzé E., Benbya H. & Belbaly N. 2006. Performance factors of a “full distance learning”: the case of undergraduate students in academic exchange. Communications of the AIS, 18: 239-258. 

• Benbya H. & McKelvey B. 2006. Toward a complexity theory of information systems development. Information Technology and People Journal, 19(1): 12-34.

• Benbya H. & Belbaly N. 2005, Mechanisms for knowledge management systems effectiveness: an exploratory analysis. Knowledge and Process Management Journal, 12(3): 203-216.

• Benbya H., Passiante G. & Belbaly N. 2004. Corporate portal: a tool for knowledge management synchronization. International Journal of Information Management, 21: 201-220.

• Benbya H. & Passiante G. & Belbaly N. 2004. Toward a conceptual model for managing customer knowledge in a destination marketing system. Quarterly Journal for Electronic Commerce, 167-176.

• Benbya H. & Belbaly N. 2002. The “New” New Economy: lessons learned from the burst of Dot Com's Bubble, dispelling the myths of the New Economy. Journal of E-Business, 2(2). 

PhD Thesis & Books

• Benbya H. 2009. Knowledge management systems implementations: lessons from the Silicon Valley. Chandos Publishing Oxford Limited.

• Benbya H. & Belbaly N. (Eds.) 2008. Successful OSS project design and implementation: social designs, reward structures and coordination methods. Edited collection Gower Publishing.

   

• Benbya H. 2006. Mechanisms for Knowledge Management Systems Effectiveness : Empirical Evidence from the Silicon Valley. PhD Dissertation (University of Lecce, Italiy). 

Book Chapters

• Benbya H. 2007. Processi di gestione della conoscenza organizzativa In Campisi D. & Passiante G. (Eds.), Fondamenti di knowledge management: conoscenza e vantaggio competitivo di Campisi e Passiante. Aracne Editrice, Rome. Italy.

• Belbaly N. & Benbya H. 2007. A stage model for NPD process maturity and IKMS implementation. In Xuan F. Zha (Ed.), Artificial intelligence and integrated intelligent information systems: emerging techniques and applications: 418-437. National Institute of Standards and Technology. Hershey (US), Idea Group Publishing.

• Benbya H. 2007. Information systems alignment revisited: beyond normal science”. In King J. (Ed.), Information Systems Planning. Sharpe.

• Benbya H. 2006. Knowledge management processes and enabling factors (in Italian) “Processi e fattori abilitanti la gestione della conoscenza organizzativa. In Campisi D. & Passiante G. (Eds.), Fondamenti di knowledge management: conoscenza e vantaggio competitivo.

Conference Papers

• Benbya H. & Belbaly N. 2010. Understanding motivation in ossp: a multi-theoretical framework. Academy of Management Annual Meeting, Montreal, Canada.

• Benbya H. & Van Alstyne M. 2010. Internal knowledge markets design. HBS-MIT, 8^th User and Open Innovation Workshop, Boston, Massachusetts.

• Benbya H. 2010. Valuing knowledge-based-initiatives: what we know and what we don't know. Hawaii International Conference on System Science (HICSS-43), Kauai, Hawaii.

• Benbya H. 2008. Developers' behavior in open source projects: an integrative model of motivations-behavior-outcomes. HBS-MIT, 6^th User and Open Innovation Workshop, Boston, Massachusetts.

• Benbya H. & Van Alstyne M. 2008. Eliciting and validating knowledge in knowledge management systems. Hawaii International Conference on System Sciences (HICSS-41), Big Island, Hawaii, USA.

• Benbya H., 2008. A design framework for internal knowledge markets. MIWIS, Montpellier International Workshop on Information Systems.

• Benbya H., 2008. Developers' behavior in open source projects: an integrative model of motivations-behavior-outcomes. HBS-MIT, User and Open Innovation Workshop, Boston, Massachusetts.

• Benbya H., & Van Alstyne M. 2008. Elicitation and validation of knowledge in knowledge management systems. Hawaii International Conference on System Sciences (HICSS-41), Big Island, Hawaii, USA. [Proceedings].

• Benbya H., Cooper L. & Belbaly N. 2008. Knowledge management for creativity and innovation. 41^st Hawaii International Conference on System Sciences (HICSS-41), January 7-10, Big Island, Hawaii, USA. [Proceedings].

• Benbya H., 2007. Developer's behavior and its impact on Open Source software design. Academy of Management (AOM), August 3-8, Philadelphia, US. [Proceedings].

• Benbya H., Belbaly N. & Meissonier R. 2007. Etude empirique sur le comportement des développeurs et son impact sur le développement de logiciels open source. 12^ème colloque de l'Association Information et Management (AIM), June 18-19, Lausanne, Suisse. [Proceedings].

• Benbya H., & McKelvey B. 2007. Using Pareto-based science to enhance knowledge for practical relevance. Organization Studies Summer Workshop, Crete, Greece.

• Belbaly N., Benbya H. & Meissonier R. 2007. An empirical investigation of the customer Knowledge creation impact on NPD Performance. Hawaii International Conference System Science (HICSS), January 7-10, Waikoloa, Big Island Hawaii. [Proceedings].

• Benbya H. 2006. Mechanisms for knowledge management systems effectiveness: evidence from the Silicon Valley. Academy of Management Annual Meeting (AOM), Atlanta, USA. [Proceedings].

• Benbya H. 2005. The dynamic interaction between institutional and cultural mechanisms in knowledge management systems effectiveness. Academy of Management Annual Meeting (AOM), Honolulu, Hawaii, USA. [Proceedings].

• Benbya H. 2005. Knowledge management support for new product development: lessons from a case study in the aerospace industry. San Diego International Systems Conference (SICS), USA. [Proceedings].

• Belbaly N., Passiante G. & Benbya H. 2004. Knowledge based destination management systems. International Federation for Information Technology and Tourism (IFITT), Cairo, Egypt.

• Benbya H., Belbaly N. & Passiante G. 2003. Knowledge management systems mechanisms for success: some empirical evidence. XIV Scientific Meeting of the AIIG, Entrepreneurship and Managerial Competencies, Bergamo, Italy. [Proceedings].

• Belbaly N., Passiante G. & Benbya H. 2003. The knowledge based e-business decision model. Advanced International Summer School on “New Approaches to Strategic Management”, Ostuni, Italy.

• Belbaly N., Passiante G. & Benbya H. 2004. Knowledge based destination management systems. In Andrew J.F. (Ed.), Information and communication technologies in tourism, Cairo, Egypt.  [Proceedings of the International Conference in Springer-Verlag].